Barbers, salons, beauty, dog groomers, tattoo studios, cleaners, mechanics, cafés. If your customers book in, message you, or come back on a cycle, there's probably a job a system could take off your hands.
Small setups welcome. You don't need to be big for this to help.
Put in your own numbers. Count the bookings that didn't turn up and didn't get refilled.
a year in empty chair time
Your numbers, your estimates. This is a rough guide to talk through, not a promise.
Talk through your numbersEvery business is different, so these are starting points. We'll work out what fits on the call.
A reminder goes out the day before, and customers can confirm or move their booking by replying. Empty chair time drops.
When it's been about as long as their usual gap, they get a friendly “time for another one?” with your booking link.
Prices, hours and “do you do this?” questions get answered straight away, even while you're closed or busy with a customer.
After each visit, a review request goes out while they're still happy with the result.
Enquiries get the details collected, quotes followed up, and bookings confirmed, without you chasing anyone.
Most of the work is mine. Yours is telling me how things run and approving the messages.
Where enquiries and bookings come in, what software you use, and where things slip. If there's nothing worth building, I'll tell you before you spend anything.
Everything goes out in your business's name and sounds like you. You approve every word, and every message has an easy opt-out.
Connected to what you already use and tested on real cases before a customer ever sees it.
You get a plain summary of what's running. If something breaks or needs changing, you text me.
Sell you a system you don't need. If your booking app already sends reminders, we use it and fix what's actually missing.
And if your business genuinely doesn't need any of this, I'll tell you on the call. That's a useful answer too.
Good. Most of them do the basics. I look at what yours does and only build the parts that are missing, like rebooking nudges or after-hours replies.
Often more so, because there's nobody else to answer messages while you're working.
That's fine. If customers book you, message you or come back, book the call and we'll work out what fits.
Quoted once I've seen how you work. Small builds are priced like small builds. You'll get a real number on the call.
Booked appraisals from your old database, and property management admin that runs itself.
See the systemsMissed calls texted back, quotes followed up, and reviews asked for every time.
See the systemsFewer empty appointments and less front-desk chasing.
See the systemsTrial enquiries answered fast, and members who drift off brought back.
See the systemsFifteen minutes. I'll tell you what's worth automating, and what isn't.
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